Your Mac Mentor.

Apple support. A human touch.

Feel at home with your Apple devices.

Friendly help with your Mac, iPhone and iPad. Patient, one-on-one support and training, at your pace.

In person in Mission, BC · Remote support from home

A MacBook, iPad and iPhone on a wooden desk
15 years of Apple support experienceClear explanations. No jargon.All experience levels welcome

How I can help

A little help. A lot more confidence.

Whether something has stopped working or you simply want to learn, we’ll work through it together.

01 / SUPPORT

Fix a problem

Get help with a slow Mac, email trouble, a stubborn printer or unreliable Wi-Fi.

02 / TRAINING

Learn your devices

Build confidence with everyday tasks, video calls and Apple’s built-in apps, one step at a time.

03 / SETUP

Set up and connect

Get a new device ready, make sense of iCloud, and keep your calendars, contacts and files in sync.

04 / PEACE OF MIND

Protect your memories

Organize your photos, set up reliable backups, and get help with passwords and account security.

Your Mac Mentor

Hi, I’m Jay.

I help people feel comfortable with their Apple technology. With 15 years of experience supporting Apple products, I bring practical advice and a patient approach to every session.

You can ask questions, take your time, and learn in a way that works for you. I offer in-person support in Mission, BC, and remote help through FaceTime, Zoom and Screen Sharing.

More about me ↗

Experience you can check: View my Apple support credential ↗

Let’s make it easier

Good help starts with a conversation.

Tell me what’s giving you trouble, or what you’d like to learn. You don’t need to know the technical terms.

  1. Tell me what you needUse the form or give me a call.
  2. Find the right way to connectWe’ll discuss in-person or remote help and arrange a session.
  3. Work through it togetherGet practical support and clear explanations at your pace.

Call Jay: 604-809-1410

Monday–Friday, 8am–5pm
Weekends by booking · Mission, BC

View rates ↗

Get in touch